Submit ›
or
1.6 Based on 49 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Location 5
    • When they cared about members 2
    • Convenience 1
  • Customers don't like
    • How members are treated 6
    • Bad customer service 6
    • Scam to collect extra money 5
Advanced
search
loading...
More Less

I used the Gym for three months, then I told them to cancel my account and apparently they did that happen on August 2015 ; but six months after on February charges start appearing again and again. I lost $103 dollars so far. I am Thinking to file a complaint with the better business bureau and consult a lawyer on this. I used the Gym for three months, then I told them to cancel my account and apparently they did that happen on August... Read more

Was this review helpful? 0 0

i just started a new job and had a newborn child. things have been a little tight around the household. i understand that is not the companies problem. my problem however stems from the unexpected late charge added after i tried to rectify the situation. i currently pay for a gym membership for myself and a kids room membership for my son. For whatever reason these are seen as two separate accounts and memberships, even though my child is four... Read more

Was this review helpful? 0 0

Fitness 19 is a rip-off for the fraud and deceptive and misleading to their clients and they will not cancel your membership though it says it is month to month

Add comment

Fitness 19 had the worst management team! I don't know how they remained opened so long! I had a problem with not being told that I had to pay a 29.00 annual fee! Well you don't have to worry about me every stepping foot in there again! Can you say cancejng! I can! And I will tomorrow! Will never tell anybody to go to that ripe off place! unsatisfied customer!

Add comment

I'd become disabled about 6 months prior to trying to cancel. I told Fitness 19 that I needed to cancel my membership and that I was unable to afford the service due to me not working. I hadn't been to the gym at this point in over a year. So the lady told me that it would take 30 days for the cancellation to go through. I told her I couldn't afford to pay for the next month of service and asked could they just waive the fee. So she puts the... Read more

Was this review helpful? 1 0

new update boys and girls....I just received another bill from the spectacular Fitness 19.... Not only did I drive down to the Fitness 19 in La Sierra and paid the blood money so they would not smear my credit (can't have that...I just retired) so I paid the anti credit smearing money months ago and I received another bill today for 12.00 and 3.00 late fee.....I called the so called club and was told it was a mistake and disreguard.....Thanks a... Read more

Was this review helpful? 0 0

I signed up through a good friend of mine. So i trusted and didn't do research on them. I was not aware that u can't cancel over the phone and unreliable information. I should have never signed up with. Never rely on friends only when it comes situation like this. No headquarters at all. This must not be in business. Better sign up with bigger gym companies

Add comment

Club Center location is horrible. Who is in charge or who is an employee, no idea. They hide inside the tinted office n when you ask for something they say they are not working today. Toilet is filthy, no paper towels n no ventilation fan. Multiple TV's on same channel n when asked to change, they say they don't know how to. We pay dues n this is what we get in return. Poor management. Equipments are squeaking or don't work right n it takes... Read more

Was this review helpful? 0 0

I like the fitness 19 coz they have a sitter but what I don't like is their sitter marinelle. Whenever she's the sitter at fitness 19 daly city there's a problem with my son. And he cries whenever she's the sitter. But when there's a different sitter I don't have a problem at all... And i heard she was yelling to other kids.

Add comment

I have tried to get the charges stopped, cancelled/reissued my credit card, but they continue to bill me. I've now filed a complaint with better business bureau. Whatever you do, don't give these guys your credit card or you will never be able to stop your membership billing! The front desk has tried to help, but they have not been successful either. I think the gym itself is good, but their billing practices are not. Just pay them in cash... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Fitness 19.
Filing a new complaint about
×