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  • Customers like
    • When they cared about members1
    • Convenience1
  • Customers don't like
    • How members are treated4
    • Dirtyness2
    • Less space2

I actually like the GYM. I joined out of the Hemet location in California which is really small I upgraded to any Gym because I travel so much some of the other locations have really nice facilities and I only pay 15$ a month have never had hidden charges! Add comment

  • 2 days ago
  • Other
  • Buffalo Grove, Illinois
  • Automatic Payments
  • 29
  • REVIEW RATING 4/5

Due to declining health my husband had not been to Fitness19 in months. More than 2 months ago in an effort to cancel his membership which was automatically billed on our credit card he called the Buffalo Grove facility and was told the manager, Shawn, would call back. Shawn never did. Since that time my husband called more than 4 times and each time was given the same information. Neither Shawn... Read more

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I am a member and had A guest paid Five for the guest and there was no one at the desk. We had to look for the young man in order to pay. He was unresponsive and was sleeping behind the mirrored windows!!!he was not doing his job but probably sleeping off a hangover! This was on July 5 at 112th club! Add comment

  • Jun 19
  • Fitness Centers
  • Los Angeles, California
  • Cancellation Policy
  • 207
  • REVIEW RATING 4/5

These ppl were told to cancel my membership due to not having the funds before my membrship eas to start. I called spoke to the guy who set myself and another friend up and said they can hold off on membership start date. I still decided to go into the gym to talk to the manager whi is never there leaving me to talk with a staff/ trainer about the situation. He to insisted that they can hold off... Read more

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  • May 29
  • Fitness Centers
  • Los Angeles, California
  • Gym Membership
  • 3
  • 3
  • 197
  • REVIEW RATING 4/5

WHEN I CHECKED OUT THE GYM IN GARDENA, CA I WAS TOLD THAT THE GYM WOULD BE OPENED BY END OF MAY. THE OTHER DAY I CALLED JUST TO CHECK IN, I WAS TOLD OH BECAUSE OF PERMIT ISSUES IT WOULD NOT OPEN UNTIL MID JUNE NOW. THIS MORNING I DROVE BY THE FACILITY AND LOOKED INSIDE, NOTHING HAS BEEN DONE TO THE INTERIOR OF THE BUILDING, NO GYM IS BEING SET UP INSIDE. WHEN I TRIED CALLING THEIR NUMBER... Read more

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I love the gym. I go to the one in humtington beach. It is very clean and the people working there are very helpful and friendly. I am very comfortable at the gym and parking is great. Great place to work out Add comment

After a trial, I found a different gym. Now I get texts/calls every week or month for the past year. I've complained to the company over 5 times and to the BBB. Still getting harassed to join. Add comment

In Evansville, Indiana I was told 19.99 a month only but there were other apparently hidden fees being taking out always with some kind of reason or other. They need to be investigated and yes a class action suit. Add comment

I told the Manager i was moving and traveling 4 work and i want to cancel my memebrship he didnt listen he frezzed my memebrship Now he wants 900$ when i live 3000miles away this company rip You off Add comment

  • Apr 16
  • Fitness Centers
  • Hesperia, California
  • Gym Membership
  • 1
  • 1
  • 401
  • REVIEW RATING 5/5

Do not go there they will over charge you. There are hidden fees and when you cancel they will tell you that is it, but you end up getting charged an extra month even though you paid first and last month on the deposit. The manager told us we would not get any more charges but when the 15th came around they did. We had our children signed up for daycare and we put their memberships on hold and... Read more

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