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1.6 Based on 50 reviews
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  • Customers like
    • Location 5
    • When they cared about members 2
    • Convenience 1
  • Customers don't like
    • How members are treated 6
    • Bad customer service 6
    • Scam to collect extra money 5
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This is the second year in a row that fitness 19 has charged me double on there annual fees. They did not fix the problem. I wonder how many customers don't check their accounts who are getting charged double. This company is not honest. I wonder how much longer they can be in business.They debit charges from your bank account and cannot fix any errors, their computers are set to charge people double no matter what. There is no corporate number... Read more

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This gym is so full of unprofessional and uneducated people who are not going anywhere else in life but just the gym . They have workers I use workers not employees. Because they are puppets not train to work in a more real work environment they do not know what ethics or. They people who are working there would not last 10 minutes on a professional company. Where people have degrees and know how to work with professional people on a higher... Read more

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I used the Gym for three months, then I told them to cancel my account and apparently they did that happen on August 2015 ; but six months after on February charges start appearing again and again. I lost $103 dollars so far. I am Thinking to file a complaint with the better business bureau and consult a lawyer on this. I used the Gym for three months, then I told them to cancel my account and apparently they did that happen on August... Read more

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i just started a new job and had a newborn child. things have been a little tight around the household. i understand that is not the companies problem. my problem however stems from the unexpected late charge added after i tried to rectify the situation. i currently pay for a gym membership for myself and a kids room membership for my son. For whatever reason these are seen as two separate accounts and memberships, even though my child is four... Read more

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Fitness 19 is a rip-off for the fraud and deceptive and misleading to their clients and they will not cancel your membership though it says it is month to month

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Fitness 19 had the worst management team! I don't know how they remained opened so long! I had a problem with not being told that I had to pay a 29.00 annual fee! Well you don't have to worry about me every stepping foot in there again! Can you say cancejng! I can! And I will tomorrow! Will never tell anybody to go to that ripe off place! unsatisfied customer!

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I'd become disabled about 6 months prior to trying to cancel. I told Fitness 19 that I needed to cancel my membership and that I was unable to afford the service due to me not working. I hadn't been to the gym at this point in over a year. So the lady told me that it would take 30 days for the cancellation to go through. I told her I couldn't afford to pay for the next month of service and asked could they just waive the fee. So she puts the... Read more

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new update boys and girls....I just received another bill from the spectacular Fitness 19.... Not only did I drive down to the Fitness 19 in La Sierra and paid the blood money so they would not smear my credit (can't have that...I just retired) so I paid the anti credit smearing money months ago and I received another bill today for 12.00 and 3.00 late fee.....I called the so called club and was told it was a mistake and disreguard.....Thanks a... Read more

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I signed up through a good friend of mine. So i trusted and didn't do research on them. I was not aware that u can't cancel over the phone and unreliable information. I should have never signed up with. Never rely on friends only when it comes situation like this. No headquarters at all. This must not be in business. Better sign up with bigger gym companies

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Club Center location is horrible. Who is in charge or who is an employee, no idea. They hide inside the tinted office n when you ask for something they say they are not working today. Toilet is filthy, no paper towels n no ventilation fan. Multiple TV's on same channel n when asked to change, they say they don't know how to. We pay dues n this is what we get in return. Poor management. Equipments are squeaking or don't work right n it takes... Read more

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