like many others, I've had trouble trying to cancel my account. I phoned the concord location and explained I needed to cancel since I moved out of town. They said "oh normally we cancel in person, but here is an email you can send your request to" and gave me some...Read more
I am having a horrible experience with the Lilburn location! I subscribed and cancelled my subscription within 24hrs, because I didn't feel right about the place again. I was issued a yellow slip and informed my refund would come in the mail within 30days. Its 5month...Read more
I advised the person behind the desk on November 1, 2016 that i would not be back for awhile due to a disability and that i wanted to suspend my account. He askef me my name went to his desktop and said no problem. My account wasn't ever suspended. They have continued...Read more
Short Review on March 16, 2017
After cancelling for several tines this gym keeps charging my account and they cant fix it, i guess i will need a loyer already.. horrible cx service, totally scam contracts
Fitness 19 Membership Review
I keep getting charged for a membership at the Livermore Fitness 19 that i now longer user un the amount $14.00 a month and would like to permanently cancel my membership ASAP!!!!!
Short Review on July 14, 2016
Fitness 19 is a rip-off for the fraud and deceptive and misleading to their clients and they will not cancel your membership though it says it is month to month
Fitness 19 Customer Care Review
Fitness 19 had the worst management team! I don't know how they remained opened so long! I had a problem with not being told that I had to pay a 29.00 annual fee! Well you don't have to worry about me every stepping foot in there again! Can you say cancejng! I can! And I will tomorrow! Will never tell anybody to go to that ripe off place! unsatisfied customer!
Got an email after I foolishly somehow gave them my details. I got a personal message (or at least it seemed that way since they knew I was interested and had no membership. I was sold an unlimited membership to a store that closed down less than a year after. The guy...Read more
We recently cancelled our membership in the Oceanside location on College Blvd. No problem paying one more month for membership due to date of cancellation. I do have a problem being charged for maintenance because the sauna has been down off and on since I joined, and...Read more
I been going for 2. Years. Go there watch the new , work out. One guy tried to say the sound never worked. Then to go from girl to girl annoying them.I know the know he wants to get friendly with them. This has now been an on going issue. Then why do all the staf have...Read more
Membership reps lies to customers about the type of membership options available. Was told their VIP pass allows unlimited guest entry but later found out it was only for Friday, Saturdays and Sundays. Spoke to the manager and he did not offer any solutions and pretty...Read more
I have been a member of fitness 19 when it was licated in the city of upland for the past 10 years..this gym relocated to neighboring city of Rancho on Vineyard...Several years ago I took advantage of the monthly fee of $5.00 as opposed to 19.00 monthly. .NEVERTHELESS...Read more
In mid January of 2016 I began my membership at fitness 19. After three visits, I realized not only was it not the gym for me, I was about to go on a 6 moth trip out of the country. I called and spoke to a young girl who told me to come in and sign a cancellation, in...Read more
I didn't like
- How members are treated
- Less space
- Poor sanitation
Sign up in Eastpointe on Nov.2 2016 and agreed for my card to be charged on the 3rd of the next Month, but i called and cancelled over the phone ,due to my Disability would,nt allow me to come to the gym ,and the card that was given,with different numbers ,was...Read more
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