Fitness 19
Reviews and Complaints
Complaints
Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGone steadily downhill: Run, don't walk away!
The DOJ contacted Witless 19-Greentree but the gym has not relented on my reinstatement nor have they apologized or admitted an abrogation of my 1st Amendment Right to Free Speech. The DOJ recommended that any further action should be pursued with a Constitutional lawyer.
Still in the 'setting up legal consultation' phase. Have obtained contact info for several Constitutional lawyers in my area.
- Location
- Cost
- Convenience
- Overall cleanliness
- Condition of equipment
- Untrained staff
Preferred solution: *PUBLIC apology via mainstream media *Free membership *Fix and maintain all equipment in timely manner *Fire current manager Fix ALL of the broken equipment and MAINTAIN it to keep it working
User's recommendation: Do NOT join this gym. There are many other better and affordable places to join.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Long Beach, CaliforniaTook money for year membership then permanently closed location
- Care only about the money
- Poor customer service
Preferred solution: Full refund
User's recommendation: Do not give these people your money they do not care and are stealing from people there are a lot of the same complaints from other people so beware
File a complaint
Preferred solution: Full refund
User's recommendation: Please do not patronize this gym
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wildomar, CaliforniaTook out cancellation money when it shouldn't have been taken. I want reimbursement
- Good equipment
- Customer service is bad
Preferred solution: Full refund
User's recommendation: If I do not get reimbursed, I will tell my friends and anyone who asks thst fitness 19 does not handle the customers well. I’ve never had any problems before, but this happened to me before when I cancelled my membership about a year ago. I will not let thst happen Syd in. I just want to cancel my don’s membership and not pay the cancel fee. I want a reimbursement
Reoccurring charges after canceling
I have called several times to get a copy of the cancellation to provide my bank and they never call me back and they don't have answers for besides they are going to leave a message for the manager which never calls back they are so unprofessional
- Was convenient location
- Convenience
- Bad business practice
Preferred solution: Full refund
User's recommendation: Never sing up with them.provide info to customers if you’re going charge them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Bruno, CaliforniaRecurrence of charges after cancellation
- Care only about the money
- Dirtyness
- Less space
- Poor customer service
Preferred solution: Full refund
User's recommendation: What do you think?
Have not recieved my money as of yet,its been over a mouth.
User's recommendation: Do not use their gym!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Mateo, CaliforniaSubmitted 9/26/21 written cancellation itt was confirmed but continues to say pending They are charging my bank account
User's recommendation: Absolutely not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Camarillo, CaliforniaThe current Manager in Camarillo isn't following the mask guidelines!
User's recommendation: If this isn't corrected some of us will be contacting the County of Ventura!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Livermore, CaliforniaBeing charged after i had cancel my membership long time ago
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreasonable Charges
The amount in dollars is not a basis not to file a complaint! Fitness19 also known as ABC Fitness stopped charging me when covid19 became a serious pandemic during the first quarter of 2020.
Abruptly without getting a notice, my checking account was charged in the amount of $9.99 in the month of April, 2021. I called both the gym and their main office without success as they were pointing to each other who are responsible to stop charging my bank checking account as well as cancellation of my membership.
Again, another $9.99 was posted on checking account on the month of May, but I was fortunate to speak with their customer care who recommended submitting an email to abcfitness.com. I was even given the agreement number to be indicated in my email. She even recommended explaining why I needed to stop being a member and in addition to indicate that I wanted to be refunded on those two months.
I was so pissed off after seeing another charge on my checking account by June, 2021.
This time I have no choice but to dispute those three months charges of membership to my bank. Hallelujah, I got back my money!
User's recommendation: See their office personally if a problem is encountered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaPoor customer relations
Preferred solution: Let the company propose a solution
User's recommendation: Don't join Fitness 19!
I am not very happy about that I still paid for two more monthly fees for my two accounts after I have requested to cancel.
User's recommendation: I think so for their health promotion
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hello, We regret to hear your recent experience with ABC Fitness was not a satisfactory one. I would like the opportunity to review your account and see that proper action has been taken.
We strive to address all consumer feedback, positive or negative, and want to make sure your situation was handled properly.
Should you have any further comments please feel free to email me at membersupport@***.com. Sandra Harris Customer Relationship Specialist ABC Fitness Solutions, LLC.