Not resolved
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Was almost impossible to find time to use the machines here when it is not super crowded, because they oversell their market area. Then when better gyms are around, they get greedy to their long time supporters.

Went in to cancel because there is no way other than to show up in person to cancel, where they will try many times to reject your request and upsell you instead. Then they charged me $60 to cancel a $20 per month membership that I'd already not been using for months.

Avoid this company like the plague! They just want your money, they have no interest in actually helping you.

Product or Service Mentioned: Fitness 19 Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $60.

Preferred solution: They are not going to do anything so I just want to warn people about them..

I liked: When they cared about members.

I didn't like: Bad business practice.

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