Elgin, Oklahoma
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Not resolved

I cancelled my membership Julu 23rd due to the Round Rock location closing .Not inlt did they not make customers aware of the closing (had to hear it thru another party) they sold my information to Planet Fitness......giving them my ssn and bank info...and never made them aware of my cancellation.

Related: Fitness 19 - ACCOUNT REACTIVATED WITH NO CONSENT

Planet fitness informed me of this in August. August and now September Planet Fitness is now deducting money out of my acct fraudulently.

Ive had to cacel my debit card.I would not do business with them.

Review #928817 is a subjective opinion of a user.

1.0
Billing Practices
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Fitness 19 Membership
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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