Elgin, Oklahoma
Not resolved
1.0
Details
Billing Practices
Exchange, Refund and Cancellation Policy
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I cancelled my membership Julu 23rd due to the Round Rock location closing .Not inlt did they not make customers aware of the closing (had to hear it thru another party) they sold my information to Planet Fitness......giving them my ssn and bank info...and never made them aware of my cancellation.

Planet fitness informed me of this in August. August and now September Planet Fitness is now deducting money out of my acct fraudulently.

Ive had to cacel my debit card.I would not do business with them.

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Fitness 19 and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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